Refund policy

Returns & Exchange Policy

Return Window: We accept returns within 7 days of delivery if the product is unused, unopened, and in original packaging.

Non-Returnable Items: For hygiene reasons, used skincare, opened makeup, and personal care products cannot be returned.

Damaged or Wrong Items If you received a damaged, defective, or wrong product, contact us within 48 hours of delivery with photo proof via email, and we will replace it immediately at no extra cost.

How to Return Contact us by email with your order number and reason for return. Our team will guide you through the process.

Refunds: Approved refunds are processed within 5–7 business days back to your original payment method or via bank transfer.